Maintaining Mailbox Quota Using Microsoft Outlook Web

With the large amount of email sent and received on a daily basis, your mailbox can fill up quickly. The best way to keep your mailbox under the quota is to practice good email management.  You should routinely monitor your messages.

Email accounts for students are limited to 100 MB per person.  At 90 MB a warning is issued.  At 100 MB the ability to send email is suspended.  At 105 MB the mailbox is locked and can neither send nor receive mail.

Email accounts for faculty and staff are limited to 200 MB per person.  At 190 MB a warning is issued.  At 200 MB the ability to send email is suspended.  At 210 MB the mailbox is locked and can neither send nor receive mail. 

Remember approximately 1000KB = 1 MB.
 
Suggestions for Maintaining Mailbox quota:

1. Delete what you don′t need to save by selecting the message and clicking the delete button or pressing the delete key.

2. Empty your Deleted Items folder! Right click on the Deleted Items folder and select “Empty Deleted Items,” then click OK to remove all the items in your Deleted Items folder.

Deleted messages from the last 14 days may be recovered. Open the Deleted Items folder and click the Recover Deleted Items icon in your toolbar.

Select the message to be recovered and click Recover. The message will be moved to your deleted items folder.  From there you can move it to your InBox.

3. E-mail attachments can use up a very large amount of space. If you want to keep the attachment, open it, save it to your hard drive and then delete the message. By deleting messages with attachments, you will probably never go over your mailbox quota. To view messages with attachments, click on the paper clip , then the  icon. Note the size of the email message by checking the Size column.

Don’t forget Outlook Help!

If you have a general question about how to use Outlook, click on the Help button and select the topic that addresses your question.